When flights are cancelled or delayed, duerming relocates your passengers and crews in minutes: hotels, ground transport and on-site support across Europe, with a single call.
Our platform connects airlines, hotels and transport providers instantly, so passenger recovery takes minutes, not hours.
Hotel sourcing, proactive room blocks and live room availability: passengers and crews are relocated fast, even in peak demand.
Airlines & CrewsContinuous shuttle services between terminals and hotels, up to 75 passengers per vehicle, with audited drivers and suppliers.
Transport solutionsA dedicated operations team answers around the clock, in your passengers' languages, with on-site presence when it matters.
Get in touchWherever the disruption happens, you call a local number and our network answers. Headquarters in Barcelona, presence from Lisbon to Almaty.
One system from hotel booking to transport management, so your ops team can focus on flying.
One call to duerming triggers the full disruption protocol: hotels, transport and passenger care, coordinated in real time.
Live room availability and standing agreements with hotels across Europe mean beds are secured in minutes, even during mass disruptions.
Cost-savings reports, daily allowance management, complaint handling and clean, comprehensive invoicing after every event.
Since 2007 we have supported airlines through strikes, weather events, ATC disruptions and natural disasters. Preparation is our product.
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Whether you need accommodation, transport or a full IROPS partner, our team replies fast, day or night.
