Why experience alone is not enough in airline operations
For decades, airline operations have been built on experience. Seniority in the Operations Control Center, years of handling disruptions, an intuitive understanding of how the network…
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Why airlines make poor decisions under pressure (and how to avoid it)
In aviation, decisions are rarely made in calm conditions. They are made under pressure, with limited time and high stakes. The challenge is not the pressure…
Operational resilience in airlines: from reactive firefighting to structured control
Operational resilience has become one of the most overused terms in aviation. Everyone talks about it. Few actually build it. For many airlines, resilience still means…
IROPs in aviation: the real cost of being unprepared
IROPs are not an exception in aviation. They are part of the system. Weather events, technical issues, crew constraints or airport congestion happen every day. The…